Cruiso

Privacy policy

Effective 1 November 2026

Cruiso is an app for Android and iPhone that measures how comfortable a car ride is for passengers. It is made by InnoVestrum, based in Spain (“we”), which is responsible for the data described here. This policy explains what the app reads, what stays on your phone and what leaves it. For questions or requests, write to privacy@cruiso.app.

In short

• Your trips stay on your phone unless you turn on Share trips with researchers. It is off by default.
• Your route is saved only if you turn on Record route. It is off by default.
• No accounts, no ads, no analytics or tracking tools. We do not sell your data or give it to anyone for their own use.

What the app reads on your phone

• Motion sensors (accelerometer and gyroscope) while a trip records, to measure ride comfort.
• Physical activity (Android: Physical activity; iPhone: Motion & Fitness), to notice when you start and stop driving, so trips start, pause and end by themselves. On Android this comes from Google Play services activity recognition. The detection runs on your phone. Google Play services itself follows Google’s privacy policy.
• Precise location while a trip records and Use GPS is on. Use GPS is on by default, and you can turn it off in Settings. It adds speed and direction to your trips for more accurate advice. The coordinates of your route are saved only if Record route is on.
• Background location, only if you allow location “all the time” (Android) or “Always” (iPhone). The app then uses location while it is closed, so trips that start by themselves also get speed and direction (with Use GPS on), and so it notices when you drive off again. For that it keeps one point near where you last parked. That point stays on your phone and is never uploaded. Turn off Auto start in Settings, or don’t allow background location, and this stops.

What stays on your phone

Every trip you record: its motion data, comfort result and advice, plus speed, direction and route if those settings were on. Deleting a trip in History removes it from the phone. Uninstalling the app removes everything.

What leaves your phone, and when

Only if you turn on Share trips with researchers in Settings › Privacy. Then each finished trip uploads automatically over an encrypted connection: over Wi-Fi only, unless you turn off Upload over Wi-Fi only. An upload contains:

• the trip’s motion data (raw sensor samples and the comfort results), its start and end time, pauses and advice;
• speed and direction, if Use GPS was on;
• the route, if Record route was on;
• the phone model, operating system, app version, app language, battery use and the phone’s heat state during the trip;
• a random ID the app creates when it is installed. It is not linked to your name, phone number or advertising ID. Our server keeps only a fingerprint (hash) of it, and labels your trips with a separate random number.

We use shared trips to study and improve how Cruiso measures comfort. We rely on your consent, which you give by turning sharing on. Turn it off at any time to stop further uploads.

Where shared trips are stored, and who sees them

• Trip files: Google Cloud Storage, in the United States (Iowa).
• Trip summaries and the ID fingerprint: a database run by Neon on Amazon Web Services, in the United States (Ohio).
• Our servers run on Google Cloud. These providers process the data only for us.
• Only people on the Cruiso team that we approve can see shared trips, after signing in.
• Like any web server, ours see the IP address of each upload and of each visit to this site. Google Cloud keeps these request logs for 30 days.

How long we keep it, and how to delete it

We keep shared trips while they are useful for research. There is no automatic deletion after a fixed period yet. To have your shared trips deleted, write to privacy@cruiso.app. Uploads carry no name or account, so tell us your phone model and roughly when the trips were recorded, and we will find and delete them within 30 days. Backup copies at our providers expire within 7 days after that. Deleting a trip in the app removes only the copy on your phone.

Your rights

You can ask us for a copy of your shared trips, or to correct or delete them, and you can withdraw your consent at any time. If you are in the EU or the UK, you can also complain to your data protection authority.

Children

Cruiso is not meant for children under 16, and we do not knowingly collect their data. If you think a child has shared trips, write to us and we will delete them.

Not a medical device

Cruiso is a comfort tool, not a medical device. Its output must not be used to make safety-critical decisions.

Changes

When this policy changes, we update this page and the date at the top.